Corporate Social Responsibility

We Value Transparency in All Our Actions

At HEIMAN, we embed corporate social responsibility into every layer of our operations and global supply chain. We believe transparency is the foundation of trust—with our customers, employees, partners and the communities we serve. We proactively assess and mitigate environmental, labor and digital risks to deliver products that are not only high-performing, but also responsible and sustainable.

Environmental Stewardship

We are committed to minimizing our environmental footprint through continuous innovation and responsible manufacturing.

  • We consistently advance environmental protection technologies and prioritize the use of recyclable and eco-friendly materials across our entire product lifecycle—from raw material sourcing to final packaging.
  • All our products are designed and manufactured in strict compliance with global and regional environmental standards, including GRS (Global Recycled Standard), RoHS, PAHs, REACH and California Proposition 65, ensuring they meet the strictest regulatory requirements for hazardous substance restriction and circular economy principles.
  • Our manufacturing facilities operate in full accordance with the ISO 14001 Environmental Management System, which formalizes our commitment to sustainable operations, waste reduction and continuous environmental improvement.

Privacy & Cybersecurity

In an increasingly connected world, we recognize that protecting user privacy and ensuring product cybersecurity are fundamental corporate responsibilities. We build security and privacy into our products by design, not as an afterthought.

Platform-Level Privacy Compliance

  • We strictly adhere to the core principles of the EU General Data Protection Regulation (GDPR) and are actively progressing toward full compliance. We respect all data subject rights, implement robust data governance frameworks, maintain comprehensive records of processing activities (RoPA) and have established a 72-hour data breach response protocol.

Device-Level Cybersecurity

  • All our connected radio devices are designed and tested in strict accordance with the EU New Radio Equipment Directive (New RED) and the EN 18031 series of standards, covering network damage prevention, device-level privacy protection and anti-fraud capabilities.
  • We proactively align our product development with the requirements of the EU Cyber Resilience Act (CRA) and the UK Product Security and Telecommunications Infrastructure Act (PSTI), embedding security into every stage of the product lifecycle—from design and development to maintenance and end-of-life support.
  • Our information security management system operates in full compliance with the ISO 27001 standard, ensuring the confidentiality, integrity and availability of sensitive user data and intellectual property across all our operations.

Quality & Workplace Excellence

Our commitment to responsibility extends to the quality of our products and the wellbeing of our people.

  • We operate our quality management system in strict accordance with the ISO 9001 standard to ensure consistent product quality and customer satisfaction through standardized processes and continuous improvement.
  • The health and safety of our employees is our top priority. Our facilities are managed in full compliance with the ISO 45001 Occupational Health & Safety Management System, providing safe working conditions for all staff.
  • We follow BSCI (Business Social Compliance Initiative) standards across our supply chain, ensuring fair labor practices, ethical working conditions and respect for human rights at every tier.